An Integrated Customer Knowledge Management Framework for Academic Libraries
نویسندگان
چکیده
منابع مشابه
A Theoretical Framework for Development of a Customer Knowledge Management System for Academic Libraries
Like any other organisations in today’s knowledge base economies, academic libraries are subject to constant changes. This is based on the changes of the environment surrounding them. The ability of these organizations to produce timely responses to these changes would enhance survival rate, growth, and competitive advantage. This paper focuses on providing an analytical tool that can both impr...
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Shopping centers are an important part of the UK economy and have been the subject of considerable research. Relying on complex interdependencies between shoppers, retailers and owners, shopping centers are ideal for knowledge management study. Nevertheless, although retailers have been in the forefront of data mining, little has been written on Customer Knowledge Management for shopping center...
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ژورنال
عنوان ژورنال: The Library Quarterly
سال: 2012
ISSN: 0024-2519,1549-652X
DOI: 10.1086/662943